Service

Our service and support is the best.

Before, during and after the sale, you can count on the experts at Kefid Machinery to provide the best service and support in the world - all over the world. You can count on us to help you make sure it is the right equipment for your precise needs.

We dispatch the experienced techncian to guide you installation and commissioning;
We dispatch the experienced technician to inspect and assess your machinery condition;
We offers efficient, cost-effective repair and rebuild services for you;
We offers technical support, to provide you with Process circuit evaluation.

Training And Education:

Knowledge is power. Based in the classroom, workshop, out in the field or underground, we teach both theory and practice, infusing the relevant precautions, techniques, routines and remedies we have devised to ensure maximum safety, to save time and money by increasing production, reducing downtime and overall, operating more efficiently.


Pre-sale services :

1) Selecting equipment type;
2) Designing and fabricating the products in accordance with the special requirements of the clients;
3) Training technical personnel for our clients;
4) Providing construction and technology consultations or working out proper construction schemes for those new, special or difficult projects.


Services provided during the sale:

Respect our clients; present the clients with ease, relaxation and a surprise; devote ourselves to improve the total value of our clients.
1)Pre-check and accept products ahead of delivery;
2)help clients to draft solution.


After-sale services:

Improve the added value of our products, and let the clients free from the using troubles:
1) Assisting the clients preparing for the first construction scheme;
2) Installing and testing the equipments;
3) Training the first-line operators on site;
4) Examining the equipment regularly;
5) Taking the initiatives to eliminate the failure(s) rapidly at site;
6) Distributing the guarantee fittings door-to-door;
7) Providing technical exchanging;
8) Providing maintenance for big items.